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FREQUENTLY ASKED QUESTIONS

What's the difference between a Standard, Move-in/out or Super clean?

Click here for a detailed explanation of our Standard, Move-in/out and Super clean services.

Do you bring supplies?

Included in your price is all of the equipment & supplies needed to clean your home correctly.

What is cleaned?

Every room in the apartment/home. Kitchen, bathrooms, bedrooms, common areas, carpets and floors, and extras like inside fridge, oven and windows if selected.

How long will my clean take?

Staff go from room-to-room addressing soiled areas. This takes time, so we can not give a length of time.

Standard VS Super clean?

A Standard service assumes your home is well maintained and just needs tidying up. A Super Clean is for clients who have deferred home maintenance. If there is soap scum, grime on the floors and/or extensive dust, then chances are you need a Super Clean. After your first cleaning we'll lower you to our Standard service.

Who's coming into my home?

We look for staff who genuinely like to please others and understand that this job is hard. We then check their backgrounds using a company called Goodhire, train them to clean the right way, send them out on a test clean with our staff and then insure them.

Are you insured?

Yes. Click here for our updated insurance certificate (opens in new window).

Do I need to be home?

No, you do not. Most clients are away at work when we clean. On the actual booking page there is a spot which requests instructions for entering your home. You can tell us where the key is hidden, your garage door code or to go see concierge.

When can you come?

Click the "Continue Booking Now" button and you will find a calender where you can choose from a range of available dates and times.

How do cleaning plans work?

Our system will automatically schedule your second cleaning exactly 7, 14 or 30-days after your first cleaning, at the exact time. This will continue unless you log-in or call to change your preferred date and time.

Discounts for cleaning plans?

Yes. The actual booking form will present to you the associated discounts for each plan.

I have pets?

We're pet friendly but we ask that let us know because some of our cleaners have allergies so we don't send them.

How do I pay?

We only accept cards. To protect your information our entire site is SSL secured.

What if I have more questions?

We're standing by, call us at (800) 838-6545.

Trusted Maids Serving
CT, NY, DC, NC, FL & More

SUPER MAIDS HOUSE CLEANING SERVICES

Standard Cleaning
STANDARD CLEAN

Perfect package for anyone that needs tidying up rather than a top to bottom deep cleaning...

Super Cleaning
SUPER CLEAN

Our most thorough cleaning service perfect for homes not maintained on a regular basis...

Move-in/out Cleaning
MOVE-IN/OUT CLEAN

Our service designed for “All Empty Homes” and will make your home move-in ready...

Cleaning Services to Fit Your Home’s Needs

Super MAIDS realizes that choosing a house cleaning service can be difficult and at times just frustrating. Aren't all cleaning companies the same? The answer is no! Super Maids is convenient-simple, flat rate pricing for your house cleaning based on the number of bedrooms in your home. Super Maids is responsive-we’re available by phone and online 7 days a week to answer questions that may arise. Our goal is to take the stress and frustration out of hiring a house cleaning service. Super Maids is thorough-Our maids are happy to clean those hard to clean areas of the home, including baseboards and dusty blinds. Super Maids is also happy to customize your cleaning service, and provide a list of additional services we can provide for both one time super cleaning clients, and regularly scheduled cleaning clients. We’re honored to serve you and your family in neighborhoods across America, so that you can do more with your time. No contracts, no hassle. Just a clean comfortable home from a trusted house cleaning service.

  • Experienced and professional
  • Unlimited customer service through phone or email
  • Supplies and equipment (vacuum, mops etc.)
  • Fully-insured against injury and damages
Super Maids 100% Satisfaction Guarantee

Discounts for recurring cleanings

With regular, recurring house cleaning service, you’ll never have to worry and save money on each clean. We’ll help you keep your home clean and smelling fresh. Not to worry-there is never a contract to sign. So if your needs change from visit to visit, we are happy to tailor our services to match.

GET INSTANT PRICE

What we include in every clean

Each Super Maids house cleaning visit follows a standard format and has the following included house cleaning services

  • Dust light fixtures, ceiling fans, reachable vents, window sills and blinds
  • Spot clean/vacuum the baseboards
  • Dust picture frames and shelves
  • Wipe-down light switches, door frames, mirrors and glass fixtures
  • Wipe-down coffee table, end tables and dust lamp shades
  • Remove all cushions and carefully vacuum away dirt
  • Tidy up general appearance of room
  • Clean and tidy-up entryway/mud room
  • Remove trash, clean container and reline container
  • Shake floor mats and wash floor

Book the next available appointment

  • Dust light fixtures, ceiling fans, reachable vents, window sills and blinds
  • Spot clean/vacuum the baseboards
  • Load dishes, glasses and utensils into the dishwasher
  • Wipe above the refrigerator, backsplash and stove fan
  • Clean the stove top and inside the microwave
  • Wipe outside of all the appliances
  • Spot clean light switches & exterior of all cabinets
    (+ Inside for move-in/out)
  • Clean sink, wipe countertops and table tops
  • Remove trash, clean container and reline trash can
  • Shake floor mats and wash floor

Book the next available appointment

  • Dust light fixtures, ceiling fans, reachable vents, window sills and blinds
  • Spot clean light switches and door frames
  • Wipe and dust picture frames and shelves
  • Wipe-down light switches, door frame, mirrors and glass fixtures
  • Spot clean/vacuum the baseboards
  • Scrub sink, faucets and wipe countertop
  • Scrub shower, tub and tile and shower head
  • Scrub the toilet and sanitize inside and out
  • Remove trash, clean container and reline trash can
  • Shake rugs, vacuum and wash floor

Book the next available appointment

  • Dust light fixtures, ceiling fans, reachable vents, window sills and blinds
  • Spot clean/vacuum the baseboards
  • Dust picture frames and shelves
  • Wipe-down exterior of night stand and dresser
  • Wipe mirrors/vanities and any glass fixtures
  • Spot clean light switches and door frames
  • Remake beds or change linens (Must be left out)
  • Tidy up general appearance of room
  • Remove trash, clean container and reline trash can
  • Shake rugs and vacuum floor

Book the next available appointment

  • Available upon request:
  • Clean Inside Fridge
  • Clean Inside Oven
  • Interior Window Glass
  • Garage / Patio / Balcony Sweep
  • Inside Cabinets
  • Carpet Shampoo
  • Clean Ashes from Fireplace

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  • Putting away dishes
  • Chandeliers high light fixtures
  • Cleaning bio-hazards (mold, blood, bodily fluids)
  • Animal Waste
  • Insects and/or rodents
  • Heavy scrubbing of walls/doors
  • High to reach areas & windows-washing of exterior

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SUPER MAIDS GETS YOUR HOME IN ORDER

When you choose Super Maids, you know you will be coming home with the peace of mind that only comes from hiring professionals you can trust every time. We are dedicated to caring for your home by providing you with thorough house cleaning services from your first call to us to the moment you arrive home after our each visit.

Book the next available appointment