New Jersey Cleaning Services

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FREQUENTLY ASKED QUESTIONS

What's the difference between a Standard, Move-in/out or Super clean?

Click here for a detailed explanation of our Standard, Move-in/out and Super clean services.

Do you bring supplies?

Included in your price is all of the equipment & supplies needed to clean your home correctly.

What is cleaned?

Every room in the apartment/home. Kitchen, bathrooms, bedrooms, common areas, carpets and floors, and extras like inside fridge, oven and windows if selected.

How long will my clean take?

Staff go from room-to-room addressing soiled areas. This takes time, so we can not give a length of time.

Standard VS Super clean?

A Standard service assumes your home is well maintained and just needs tidying up. A Super Clean is for clients who have deferred home maintenance. If there is soap scum, grime on the floors and/or extensive dust, then chances are you need a Super Clean. After your first cleaning we'll lower you to our Standard service.

Who's coming into my home?

We look for staff who genuinely like to please others and understand that this job is hard. We then check their backgrounds using a company called Goodhire, train them to clean the right way, send them out on a test clean with our staff and then insure them.

Are you insured?

Yes. Click here for our updated insurance certificate (opens in new window).

Do I need to be home?

No, you do not. Most clients are away at work when we clean. On the actual booking page there is a spot which requests instructions for entering your home. You can tell us where the key is hidden, your garage door code or to go see concierge.

When can you come?

Click the "Continue Booking Now" button and you will find a calender where you can choose from a range of available dates and times.

How do cleaning plans work?

Our system will automatically schedule your second cleaning exactly 7, 14 or 30-days after your first cleaning, at the exact time. This will continue unless you log-in or call to change your preferred date and time.

Discounts for cleaning plans?

Yes. The actual booking form will present to you the associated discounts for each plan.

I have pets?

We're pet friendly but we ask that let us know because some of our cleaners have allergies so we don't send them.

How do I pay?

We only accept cards. To protect your information our entire site is SSL secured.

What if I have more questions?

We're standing by, call us at (800) 838-6545.

New Jersey House Cleaning Services by Super Maids

Our Creedo

We're building a cleaning company that we'd like to do business with ourselves. Our maids are there for you when you move in to a new house, apartment, summer rental, or dorm room. They are there for you when you need to clean-up before or after a house party, bbq or birthday party. And our maids are also there when you need a discount on recurring business!

What makes us different from a typical home cleaning company?

  • Every client allows us to build a stronger brand and customer image.
  • Our maids are well-paid relative to the industry norms.
  • We ensure that our maids are just as outgoing as they are skilled.
  • We routinely throw in surprises for our clients.
  • Open communication : NO hidden prices & NO upsells.
  • A meaningful and strong relationship with residents of Jersey City, Hoboken, and Princeton NJ.

Something wonderful at work

A balanced, happier lifestyle begins with a clean home. That's why Super Maids uses products that are powerful, yet without that harsh chemical smell and residue. Our products:

  • Are made with plant and mineral based cleaning ingredients.
  • Come from bio-degradable ingredients that are naturally derived.
  • Are not tested on animals.
  • Use environmentally sustainable packaging whenever possible.
  • Are acknowledged by the EPA's Design for Environment program.

Our commitment to making the world a better place starts at home. We've built a company that we extolls the virtues of day's gone by – providing outstanding treatment and focusing on the customer experience first and worrying about profits later.

What's next?

We are hard at work, cleaning homes and offices in Hoboken, Jersey City, Princeton NJ and surrounding areas. If you're ready for a booking, please proceed to our check-out page!

WHERE WE SERVE IN NEW JERSEY

In the beginning we offered our services to North & Central Jersey, along with Manhattan and Brooklyn. More recently, we've re-focused our attention to Hudson County and Mercer County.

Specific to Hudson County:

  • Jersey City
  • Hoboken
  • Union City
  • West New York
  • Bayonne
  • North Bergen
  • Secaucus
  • Weehawken
  • Kearny
  • Guttenberg
  • Harrison
  • East Newark

Specific to Mercer County:

  • Princeton
  • Princeton Junction
  • East Windsor
  • West Windsor
  • Hamilton
  • Ewing
  • Lawrenceville
  • Mercerville
  • Pennington

If you have any questions, or don't see your city on the list, please give us a call at (800) 838-6545 and we will be happy to arrange a cleaning for you!