CHOOSING A CLEANING
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Choosing A Cleaning Service

Choosing a professional house cleaning service is a big decision. You are inviting them into your home, and you want to make sure you have made the very best decision for you and your family. You want to consider many things, not just the upfront cost of each house cleaning visit. You want to pick a cleaning company that is safer for you and your, and fits into your family’s budget and needs. After all, your home, your possessions, and your family are worth choosing carefully. Right? You should want the very best. Here are some questions you should ask when hiring a professional house cleaning service.

Are your employees bonded & insured?

If you choose Super Maids the answer is always yes. You don’t want someone working in your home without comprehensive liability insurance. You want the peace of mind to know that if the unthinkable happens you and your home are protected.

Super Maid cleaning services, staffed by experienced professional house cleaners, are available in a wide variety of options to include:

Cleaning Service Options

You can rely on online referral services to sift through local maid services and connect you with the mediocre house cleaning services. Or, you can come directly to the best! Super Maids professional cleaning services are fully insured and bonded and provide an instant price online. Our, standard house cleaning packages include:

Super Maids Cleaning services may also be customized to include:

Special house cleaning services

are often available for larger jobs such as a super cleaning, post-moving or construction clean-up. Super Maids cleaning services even offer gift certificates in any denomination-the perfect present for new parents or you busy friends and family members.

Follow the steps below to ensure hiring a cleaning service goes smoothly.

1. Interview several cleaning services before choosing one.

Before hiring a cleaning service, it is advised that you interview a few different cleaning companies or maid services.

Ask for references and check them. After all, these people will be spending time in your home and you must be comfortable with them. Trust is very important since the cleaning person or team will have access to your entire house.

2. Ask who will supply the cleaning supplies and equipment.

It is common for your house cleaning services to arrive at your home equipped with all the necessary equipment and supplies for the job such as cleaning solvents, brushes, brooms and vacuums. In some cases, a cleaning service will request to use the homeowner's supplies. It is important you know this upfront leaving little surprises on cleaning day.

If someone in your household has allergies, consult your cleaning service to discuss specific products that may be beneficial.

3. Designate areas to be cleaned.

It is best advised for you to spend a few minutes to note which parts of your home will be included in your scheduled cleaning. If it is important to have different areas given special attention each time, make sure you find a cleaning service that accepts your requests and, prior to each visit, be sure to leave a list of problem areas in case you’re away during the actual cleaning.

4. Find out if there is a charge specific to your type of residence.

The type of residence you own may affect your cleaning service visits. Keep the following in mind and plan accordingly:

5. Discuss payment for cleaning services ahead of time.

How you’re going to pay and which payment methods are accepted should be discussed prior to your first cleaning. The cleaning service may have an established system in place already. If not, decide if you want to pay after each visit, or on a monthly basis. Be very clear about what is included in the cleaning service price, and what you should expect.

Book a Really Good Cleaning instantly at www.SuperMaids.com or call us.


How to Choose the Right Cleaning Service

Start with Your Priorities

Frequency & Timing (Weekly, Bi-Weekly, Monthly, One-Time)

Scope of Work (Standard vs. Deep vs. Move-In/Out)

Add-Ons That Matter (Inside Fridge/Oven, Interior Windows, Baseboards)

What to Look For in a Provider

Insurance & Bonding (Proof on Request)

Room-by-Room Checklists & Clear Inclusions

Supplies Included & Surface-Safe Methods

Background-Checked, Trained Teams

Arrival Windows, ETAs & Communication

Pricing & Value

Flat-Rate vs. Hourly — Pros & Cons

What’s Included vs. Extra Time/Add-Ons

Recurring Discounts & How They Work

Access & Building Requirements

Lockbox or Smart-Lock Options

Doorman/Concierge Release & COI Support

Key Handling & Secure Notes

Guarantees & Accountability

Satisfaction Policy & Re-Clean Window

How to Report an Issue & Typical Resolution Time

Damage/Breakage Process & Proof

Reviews, Proof & Transparency

Verified Reviews & Recent Feedback

Before/After Photos (Opt-In)

References for Larger or Specialty Jobs

Home Type Considerations

Apartments & Condos (Elevators, Loading, HOA Rules)

Townhomes & Single-Family (Stairs, Multiple Levels)

Post-Renovation or Heavy Build-Up (Extra Time Needs)

Quick Comparison Checklist

Are They Insured? Can they send a COI?

Is there a published checklist and add-on menu?

Do they bring supplies suited to my surfaces?

What’s the arrival window and ETA update process?

Is pricing flat-rate or hourly, and what’s included?

What’s the satisfaction guarantee and re-clean policy?

FAQs

How Do I Compare Flat-Rate vs. Hourly Quotes?

What If My Home Needs More Time Than Estimated?

Can I Reschedule or Adjust My Scope Easily?

Do You Offer Bundle Savings or Recurring Discounts?

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